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We offer fast, secure and encrypted online payments through trusted payment providers, ensuring a safe shopping experience for customers worldwide.
You can securely pay for your order using:
All online payments are securely processed via Shopify Payments (powered by Stripe).
Depending on your device, browser and country, available payment methods may vary during checkout.
All transactions are protected using industry-standard SSL encryption.
Plexiwire never stores your complete payment card details. All payment information is processed securely by certified payment providers.
Orders are processed only after successful payment authorization.
If a payment cannot be completed or authorized, the order will not be confirmed.
Your order is charged in the currency displayed during checkout.
Available currencies are automatically displayed based on the selected market, country or region.
If you have any questions regarding payment methods or your payment, please contact us.
We will be happy to assist you.
Every order is carefully prepared before shipment.
In-stock products are typically processed within 1–2 business days.
Some products are manufactured on demand using premium 3D printing technology and may require additional processing time. The estimated processing time is always displayed on the product page.
Orders are processed Monday through Friday, excluding public holidays.
Available shipping methods:
Shipping Costs
Free shipping on orders over 300 PLN.
We ship our products worldwide from Poland.
International delivery is available to most countries and regions.
Depending on the destination, orders may be shipped via:
Shipping costs and estimated delivery times are automatically calculated during checkout based on:
Orders shipped outside the European Union may be subject to customs duties, import taxes or other local fees.
These charges are determined by the destination country and are the responsibility of the buyer.
Customs clearance procedures may also result in additional delivery time.
Every shipped order includes a tracking number.
Tracking information is automatically sent to the email address provided during checkout once your order has been dispatched.
If your shipment arrives damaged or appears to be lost in transit, please contact us as soon as possible.
We will work with the shipping carrier to resolve the issue and assist you throughout the process.
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
Some products may not be available for delivery to selected countries due to local regulations or carrier limitations.
If delivery to your destination is unavailable, this will be indicated during checkout and the order cannot be completed for that shipping address.
Delivery times are estimates and may be affected by circumstances beyond our reasonable control, including severe weather conditions, customs inspections, transportation disruptions, strikes or other force majeure events.
